Customer Care/Business Hours:
Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience.
Customer care hours are 9 am - 5 pm MST, Monday thru Friday (excluding holidays).
Orders Via the Website:
If you have any questions about our prices, policies or procedures, we recommend that you contact us at support@soundworldinstruments.com.
Order Tracking:
Orders you have placed can be tracked by emailing us at support@soundworldinstruments.com. Please be sure to include your order number to expedite your request.
How do I cancel an order?
To cancel an order, you must contact one of our customer service executives either by email or by calling Sound World Instruments (A Division of Salmagundi, Inc.) at 1-888-245-6885, and they will be happy to assist you.
