Customer
Care/Business Hours:
Customer care hours are 9 am - 5 pm
MST, Monday thru Friday (excluding holidays). Please call us @ 1-888-245-6885
and our customer care folks will be delighted to answer your questions.
Of course, our "fabulous" website
is available to you 24 hours a day, 7 days a week, 365 days a year for your
shopping pleasure & convenience.
Orders Via the Website:
If you have any questions about our prices, policies or procedures we recommend
that you contact us at support@soundworldinstruments.com.
Order Tracking:
As soon as we receive UPS tracking notifications we immediately forward this
information on to you so that you’ll always know the status of your package. If
you have any specific question regarding an order you have placed, or your UPS
notification got inadvertently delivered to the spam folder, simply email us at
support@soundworldinstruments.com.
Please be sure to include your order number and any pertinent information to
help us to expedite your request.
How Do I Cancel an Order?
To cancel an order, you must contact one of our customer care folks either by email
or by calling Sound World Instruments (A Division of Salmagundi, Inc.) @
1-888-245-6885, and they will be happy to assist you.
